Some said they were stuck on an airport tarmac for an hour or more. Southwest Airlines’ holiday meltdown will certainly hit its fourth-quarter results, an executive said Thursday. For Monday, Southwest reported 1,415 delays, according to .ĭozens of frustrated passengers from Denver to Florida took to social media Monday with their complaints and reports of flights being delayed for hours. Still, flights experienced residual delays throughout the night. After a rocky summer of flight cancellations and delays amid a travel surge from pandemic lows, Southwest Airlines thought things were looking up. By midnight, the airline said it was able to resume some flight operations. It appears the system went down roughly around 9 p.m. 'While Southwest Teams and the vendor worked to restore connectivity, we implemented a ground stop to protect the safety of our crews and customers,' Landson said.

That information is required to operate the plane safely, Southwest's Dan Landson said in an email. The Southwest Changes and Cancellations Hub is where you will find answers and information on refunds, overbooking, and flight credits.

Travelers who counted on Southwest Airlines to get them home suffered another wave of canceled flights Wednesday. 28, 2022, at Sky Harbor International Airport in Phoenix. A Southwest Airlines ground operations crew member waits to guide an arriving jet into a gate, Wednesday, Dec. Southwest said it saw no indication the two outages were related to the same underlying problem but was looking into it.Ī company spokesman for Southwest told NPR that the delay Monday night was from a system that 'experienced intermittent performance issues' that prevented weather information from being sent to flight crews. Southwest Airlines flight cancellations continue to snowball. The company blamed the problem on issues with Southwest's third-party weather data provider. Southwest was reporting more than 1,300 flights delayed and nearly 500 canceled as of late Tuesday afternoon, according to, which tracks airline cancellations, delays and other issues globally.Įarlier, a nationwide weather data outage had disrupted Southwest flights Monday night, causing long delays for some passengers.

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